More than 50,000 homes in Canada trust us.
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A unique and profitable concept (for you)
No physical store.
At Bōka, you don’t pay for the beauty of a showroom—because we simply don’t have one. This business model allows us to save hundreds of thousands of dollars in operational costs, which would otherwise be hidden in the price of our products. This ensures that you get the best prices and pay only for the furniture you receive.
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Our customers speak for us.
After furnishing over 50,000 Canadian homes in the last 2 years, the comments are pouring in. Find out what they have to say.
Gabriel L.
Very surprised by the quality!
I was hesitant to order my bedroom set online without seeing it physically like at IKEA, but seriously, I was surprised! My bed base and dresser were exactly as in the pictures. Nothing to say the quality was there! Plus, the delivery guys even brought them into my room!
Chantal D.
Satisfied with my purchase
My son just left home for college and I wanted to find him a nice kitchen set that was not too expensive but still nice for his apartment. When I saw your prices and that you offered free shipping, I had no choice but to order from you. I don't regret it at all! The set is really nice and he is super happy. Thanks again!
Maélie P.
IMPECCABLE after-sales service!
I was missing a chair leg in one of my boxes. I contacted the company directly and the next day I received my missing part. I expected to wait a few days, but no the next day! Ayoye! I was SO happy. Great after-sales service! Thanks again Veronique for your good work.
Yannick G.
Delivery more than fast!
I placed my order on Thursday evening around 7pm and 1 hour later I received a call to tell me that my order was going to be delivered the next day. I didn't expect that at all! It was too good to be true, but no, they actually came to deliver it to me the next AM. The delivery guy even helped me take it up to the 3rd floor of my block. A really good "jacks"!
Mathieu B.
Very Very Very Impressed!
With my new bed base (Olit), my room has turned into a premium hotel room and I didn't have to pay a crazy price for it. Very happy to have discovered your company. When I took the pieces out of the box, I was surprised by the thickness of the wood and the weight of the pieces. This is not crap! For the price I paid, very very impressed!
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Got questions? We have answers.
FAQs
Find all the answers to your questions.
Are your furniture pieces new?
Yes, all our furniture pieces are brand new and ready to start their first life in your home. We do not sell used or recycled furniture. We are a furniture brand, not a big-box store.
Why are your furniture pieces so affordable?
Our logistical structure allows us to reduce our fixed costs and maintenance expenses, enabling us to price our products at a reasonable cost, generally lower than other brands. Additionally, our sales volume helps us optimize these fixed costs, allowing us to secure competitive production costs with our manufacturers.
Our low prices are also explained by our business model, which is 100% online. Since we do not have physical stores, we can eliminate even more costs and pass these savings directly to you.
Can I see the furniture in person before placing my order?
Since we do not have physical stores or showrooms at the moment, it is not possible to see the furniture in person before purchasing. However, we offer a 30-day satisfaction guarantee. If you are not completely satisfied with your order, we will pick it up from your home for free and provide a full refund.
If I order today, when will I receive my order?
When you place an order with us, delivery times vary between 3 to 7 business days, depending on your region.
Our delivery team operates regionally throughout the week to fulfill online orders.
Once it's your region's turn for delivery, our team will contact you using the phone number you provided to confirm the approximate date and time of delivery.
The item I want is out of stock. When will it be available again?
On average, items listed as "Out of Stock" are restocked within 1 to 3 months.
However, we offer the option to pre-order the item to ensure you receive it as soon as our inventory is replenished.
By pre-ordering, not only will you benefit from a discount on the item's regular price, but you will also reserve your item in advance. Quantities for our most popular items are often limited, so this is the best way to secure your purchase before it goes out of stock again.
To learn more about pre-orders, please visit our FAQs page by clicking here.
Do you offer financing options?
Yes! We have partnered with Affirm to offer the option of paying in multiple equal installments with a guaranteed 0% interest rate for up to 6 months. Installments are available over several weeks or months, depending on the order value. To use this service, simply select the option at checkout.
Can I return my order if I am not satisfied?
Absolutely! We understand that it can be difficult to assess the quality, size, and finish of furniture online. That’s why we offer a 30-day satisfaction guarantee on all orders.
At Bōka, our #1 priority and the foundation of our brand is your satisfaction. If you’re not 100% satisfied, we will pick up your order for free and give you a full refund.
No need to worry about fitting the furniture into your car or making a trip – we take care of everything for you! What could be better?
Do you offer assembly services?
If you need an assembly service, please contact our customer service team, and we will find a solution to make things easier for you.
Our team is here for you.
Customer Service
Chat (faster)
Start a live chat with a member of our customer service team by opening the chat bubble at the bottom right of your screen.
Hours of service:
- Monday: 9 a.m. to 9 p.m.
- Tuesday: 9 a.m. to 9 p.m.
- Wednesday: 9 a.m. to 9 p.m.
- Thursday: 9 a.m. to 9 p.m.
- Friday: 9 a.m. to 5 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: 10 a.m. to 5 p.m.
Phone
Chat with a member of our customer service team over the phone at +1 (438) 809-3185 .
Hours of service:
- Monday: 9 a.m. to 9 p.m.
- Tuesday: 9 a.m. to 9 p.m.
- Wednesday: 9 a.m. to 9 p.m.
- Thursday: 9 a.m. to 9 p.m.
- Friday: 9 a.m. to 5 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: 10 a.m. to 5 p.m.
E-mail
Contact a member of our customer service by email at support@meublesboka.com.
Response time: 24h to 48h
Start a live chat with a member of our customer service team by opening the chat bubble at the bottom right of your screen.
Hours of service:
- Monday: 9 a.m. to 9 p.m.
- Tuesday: 9 a.m. to 9 p.m.
- Wednesday: 9 a.m. to 9 p.m.
- Thursday: 9 a.m. to 9 p.m.
- Friday: 9 a.m. to 5 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: 10 a.m. to 5 p.m.
Chat with a member of our customer service team over the phone at +1 (438) 809-3185 .
Hours of service:
- Monday: 9 a.m. to 9 p.m.
- Tuesday: 9 a.m. to 9 p.m.
- Wednesday: 9 a.m. to 9 p.m.
- Thursday: 9 a.m. to 9 p.m.
- Friday: 9 a.m. to 5 p.m.
- Saturday: 10 a.m. to 5 p.m.
- Sunday: 10 a.m. to 5 p.m.
Contact a member of our customer service by email at support@meublesboka.com.
Response time: 24h to 48h